Privacy Policy

 

Last updated: 25th July 2025 

Hey there, thanks for visiting GrindHaus! 

We know your privacy is important, and we want you to feel comfortable when you're shopping or browsing on our website. So here’s a quick and clear explanation of what information we collect, why we collect it, and how we keep it safe. 

 

1. What we collect 

When you place an order, sign up for our newsletter, or drop us a message, we may collect things like: 

  • Your name 
  • Email address 
  • Phone number 
  • Shipping and billing address 
  • What you ordered 
  • How you found us (if available) 
  • Payment details (don’t worry — we don’t store your card numbers) 
  • We may also collect cookies (the digital kind, not the tasty ones) to understand how you're using the site so we can make it better.

2. Why we collect it 

We only use your info to: 

  • Process and ship your order
  • Send you updates about your order 
  • Answer your questions or feedback 
  • Let you know about new products, if you’ve opted in 
  • Improve your experience on our site 
  • We do not sell your data. Ever. 

 

3. Who has access to your info 

Only a few trusted folks at Galactic Gourmet Grub LLP and our service partners (like delivery companies and payment gateways) will see your info — and only what's needed to complete the job. 

We work with trusted platforms like Razorpay, Shopify, and email services that have their own strong privacy protections. 

 

4. Your choices 

You’re in control. You can: 

  • Unsubscribe from our emails anytime
  • Ask us to delete or update your information 
  • Reach out to see what data we have about you 

Just email us at support@mygrindhaus.com and we’ll take care of it.  

5. Cookies & Tracking 

We use basic cookies to: 

  • Keep your cart working 
  • ·Remember your preferences 
  • See how people are using the site (via tools like Google Analytics) 

You can always disable cookies in your browser if you prefer. 

 

6. How we keep things safe 

We take data protection seriously. Your info is stored securely and handled with care. Payments are encrypted and handled by safe gateways. 

But remember — no website can guarantee 100% security. So if you spot anything fishy, let us know immediately. 

 

7. Updates 

We may tweak this policy now and then, especially if something changes in the law or our services. We’ll update the date at the top, and if it’s something major, we’ll let you know. 

 

8. Talk to us 

Questions? Concerns? Want to chat about this policy or your data? 

Email us anytime at support@mygrindhaus.com. 

We’re here to help.